KFF Tracking Poll Reveals Growing Trust in AI for Health Information
A recent poll indicates that adults are increasingly relying on AI for health advice, paralleling the use of social media, driven by healthcare costs and access.
Summary
The KFF tracking poll, conducted on March 25, 2026, indicates a notable trend where adults are equally relying on AI and social media for health information.
Younger demographics show a particularly strong inclination towards using AI for health-related inquiries, suggesting a shift in information-seeking behavior.
This trend appears to be driven by escalating healthcare costs and access challenges, highlighting the evolving landscape of health information sources.
Key Facts
| Fact | Value |
|---|---|
| Primary source | KFF |
| Source count | 3 |
| First published | 2026-03-25T09:00:00.000Z |
Updates
Update at 09:00 UTC on 2026-03-25
KFF reported A new KFF Tracking Poll reveals that 32% of adults have sought health information from AI chatbots, matching the number who use social media for the same purpose.
Sources: KFF
Update at 12:00 UTC on 2026-03-26
KFF reported KFF's latest Tracking Poll reveals that one-third of adults have turned to AI chatbots for health advice in the past year.
Sources: KFF
Sources
- KFF: https://www.kff.org/public-opinion/kff-tracking-poll-on-health-information-and-trust-use-of-ai-for-health-information-and-advice
- KFF: https://www.kff.org/health-information-trust/poll-1-in-3-adults-are-turning-to-ai-chatbots-for-health-information-equaling-the-share-who-use-social-media-for-health
- KFF: https://www.kff.org/health-information-trust/new-kff-tracking-poll-on-health-information-and-trust-finds-one-in-three-adults-have-used-ai-chatbots-for-health-advice